1: Do you ship to other Countries ?
Yes . we ship All over the world.
If you didn’t found your Country( shipping address) option . please contact with us Via Live Chat or E-mail !
2: Where is your Location ?
Our warehouse is in CA and NJ . Most of our products are produced and assembled in China.
3: What is the price ? How much is the shipping cost ?
It depends on the quantity you need and shipping method you choose, you can get it on shopping cart page.
4: what is the delivery time?
It’s depends your shipping address and In remote areas or not . we have two shipping optional
Normal shipping: 5-8 Business days and Expedited shipping :1-5days Business days.
5: Do you do installation?
Sorry, we don’t do the installation. But we have detail of install instruction.
6: Do you Provide wholesale prices?
Yes , you can check the wholesale prices on the product page or in the shopping cart .
If you want do a bulk purchase , please send E-mail to us (service@theartificialworld.com).
Our sales manager will serve you .
7: Do you do the Custom hedge?
Yes, we can custom the hedge wall / artificial Living wall as your size, please send your size and request Via E-mail (service@theartificialworld.com) to ask for a quote.
8: Can I call you to place an order?
Sorry , you just can place order online.
9: Do you provide a sample ?
Yes, we can provide the boxwood panel sample. Please send E-mail to us (service@theartificialworld.com).
10: Any test certificate for your product?
Yes, the boxwood panel have UV and water Inhibitors to Protect Agents any Weather Condition with SGS certificate.
11: What is the shipping size , do you do the big roll ?
The price is for 40”*40”. Normally the shipping size is :20”*20” . we also can do big roll for you ,
Please contact with our sales manager Lisa to discuss the details : (service@theartificialworld.com).
12: How can I pay with my credit card?
You can pay with credit card through Paypal guest gateway. Just click the credit icon, as below showing:
How can I ship to another address?
On your payal checkout page, do it like this:
