FAQ

1: Do you ship to other Country ?

Yes . we ship All over the world.

If you didn’t found your Country( shipping address) option . please contact with us Via Live Chat or E-mail !

2: Where is your Location ?

Our warehouse is in CA and NJ . Most of our products are produced and assembled in China.

3: What is the price ? How much is the shipping cost ?

It depends on the quantity you need and shipping method you choose, you can get it on shopping cart page.

4: what is the delivery time?

It’s depends your shipping address and In remote areas or not . we have two shipping optional

Normal shipping: 5-8 Business days and Expedited shipping :3-5days Business days.

5: Do you do installation?

Sorry, we don’t do the installation. But we have detail of install instruction.

6: Do you Provide wholesale prices?

Yes , you can check the wholesale prices on the product page or in the shopping cart .

If you want do a bulk purchase , please send E-mail to us ([email protected]).

Our sales manager will serve you .

7: Do you do the Custom hedge?

Yes, we can custom the hedge wall / artificial Living wall as your size, please send your size and request Via E-mail ([email protected]) to ask for a quote.

8: Can I call you to place an order?

Sorry , you just can place order online.

9: Do you provide a sample ?

Yes, we can provide the boxwood panel sample. Please send E-mail to us ([email protected]).

10: Any test certificate for your product?

Yes, the boxwood panel have UV and water Inhibitors to Protect Agents any Weather Condition with SGS certificate.

11: What is the shipping size , do you do the big roll ?

The price is for 40”*40”. Normally the shipping size is :20”*20” . we also can do big roll for you ,

Please contact with our sales manager Lisa to discuss the details : ([email protected]).