1: Do you ship to other Countries ?

Yes . we ship All over the world.

If you didn’t found your Country( shipping address) option . please contact with us Via Live Chat or E-mail !

2: Where is your Location ?

Our warehouse is in CA and NJ . Most of our products are produced and assembled in China.

3: What is the price ? How much is the shipping cost ?

It depends on the quantity you need and shipping method you choose, you can get it on shopping cart page.

4: what is the delivery time?

It’s depends your shipping address and In remote areas or not . we have two shipping optional

Normal shipping: 5-8 Business days and Expedited shipping :1-5days Business days.

5: Do you do installation?

Sorry, we don’t do the installation. But we have detail of install instruction.

6: Do you Provide wholesale prices?

Yes , you can check the wholesale prices on the product page or in the shopping cart .

If you want do a bulk purchase , please send E-mail to us (service@theartificialworld.com).

Our sales manager will serve you .

7: Do you do the Custom hedge?

Yes, we can custom the hedge wall / artificial Living wall as your size, please send your size and request Via E-mail (service@theartificialworld.com) to ask for a quote.

8: Can I call you to place an order?

Sorry , you just can place order online.

9: Do you provide a sample ?

Yes, we can provide the boxwood panel sample. Please send E-mail to us (service@theartificialworld.com).

10: Any test certificate for your product?

Yes, the boxwood panel have UV and water Inhibitors to Protect Agents any Weather Condition with SGS certificate.

11: What is the shipping size , do you do the big roll ?

The price is for 40”*40”. Normally the shipping size is :20”*20” . we also can do big roll for you ,

Please contact with our sales manager Lisa to discuss the details : (service@theartificialworld.com).

12: How can I pay with my credit card?

You can pay with credit card through Paypal guest gateway. Just click the credit icon, as below showing:

pay with credit card
paypal guest checkout

How can I ship to another address?

On your payal checkout page, do it like this:

ship to another address